Request flight status

To request information, please send the flight number including all letters and digits (example: XYZ123)

by email message to:

Terms of use.

We provide our service to you in accordance with the Terms of use, which are given below. Please read them carefully and if for any reason you do not agree with them, please do not use AeroStatus.

In order for you to feel comfortable, AeroStatus Corporation has adopted the following Terms of use:

  1. AeroStatus Corporation (AeroStatus) is running a flight information service based on short text messaging or email (the Service). To participate in the Service you should send the flight number including all letters and digits by text message (SMS) to the access number assigned for each country, or by email to alert@aerostatus.com.
  2. The Service is provided to all end-users free of charge and does not use a premium-rate number. However, your operator’s standard messaging or Internet access rates may apply to your message and all subsequent SMS or email correspondence. You should contact your operator for information about your messaging plan. All messaging charges are billed by and payable to your mobile service provider.
  3. During the provision of the Service, AeroStatus may add advertising texts to the messages, as well as short signatures containing a link to the AeroStatus website at www.aerostatus.com or to other websites.
  4. You represent that you are the owner or authorised user of the device you use to access the Service, and that you are authorised to incur any applicable charges.
  5. AeroStatus will not be liable for any delays or failures in the delivery or receipt of any text messages (SMS) or email messages, as delivery and receipt are subject to effective transmission from your network operator and processing by your mobile device.
  6. You must ensure that all care is taken when sending messages to the Service. It is your responsibility to ensure that you enter the correct number and provide the correct information to participate in the Service.
  7. If, for any reason, the Service is not capable of running as planned, including infection by computer virus, bugs, tampering, unauthorised intervention, fraud, technical failures or any other causes which corrupt or affect the administration security, fairness, integrity or proper conduct of the Service, then AeroStatus may suspend or end the Service without any prior notice.
  8. Use of the Service is at your sole risk. AeroStatus accepts no liability for any error, omission, interruption, deletion, defect in operation or transmission, communications line failure, theft, destruction or unauthorised access to, or alteration of responses occurring in relation to the Service.
  9. Data obtained from you in connection with the Service may include your mobile phone number, your operator’s name, and the date, time and content of your messages and other information that you may provide. AeroStatus may use this information for commercial purposes, including without limitation, for advertising, targeted advertising, marketing, or any other activity. You may at any time opt out of being contacted for these purposes, by contacting AeroStatus.
    You may also request to have any data obtained from you to be removed from all AeroStatus databases if you do not wish to use the Service. However, if you choose to subsequently use the Service, your data will once again be collected and used by AeroStatus as above.
  10. AeroStatus may also use information obtained from you in connection with the Service for the following purposes:
    • to help to improve the Service
    • to alert you about updated information and other new services from AeroStatus
    • to allow you access to limited-entry areas of AeroStatus website as appropriate.
      You may at any time opt out of your data being used for these purposes, by contacting AeroStatus.
  11. AeroStatus does not sell, rent, or share your personal information with any unaffiliated third party, except as necessary to provide the Service.
    Your mobile operator and other service providers may also collect data about your text messaging (SMS) or email usage, and their practices are governed by their own policies.
  12. AeroStatus does not want to receive any confidential, secret or proprietary information and material from you through the AeroStatus website at www.aerostatus.com, Service or in any other way. Any information or material submitted or sent to AeroStatus will be deemed not to be confidential or secret.
  13. Under certain situations, we may release your personal information if required by law, or if we believe the disclosure is necessary to abide by law or to protect our website or users of our services, or to defend our property. We will only disclose the minimum information that we are required to disclose.
  14. The Service and related content are owned or licensed to AeroStatus, and are strictly for your personal, non-commercial use only
  15. You shall not damage, impair or disrupt the Service or its functionality.
  16. AeroStatus reserves the right to introduce or alter the Service Fee and/or these terms and conditions from time to time. AeroStatus may suspend or terminate the Service at any time and for any reason, including, but not limited to, if it believes you are in breach of these Terms of use.